For a brand to succeed, social media is crucial. But having a social presence alone is insufficient; businesses also need social media marketing objectives that will keep consumers interested over the long run as well as help them achieve certain short-term goals.
Statistics demonstrate the social influence of social media: 77% of social media marketers believe their efforts have been somewhat to very effective in 2022; 79% of businesses are purchasing Facebook ad space; and the same percentage plans to continue purchasing Twitter Spaces.
Are you prepared to enhance your social media marketing? The following nine objectives will help your brand stand out.
Goal 1: Increasing Brand Awareness:
Reaching out to potential customers is the key to raising brand recognition. In actuality, this entails submitting content to social media sites where it will be viewed by your intended audience, rather than simply posting stuff to social media.
Possible KPIs and metrics are:
Total number of followers on social media
How many users interact with your material each day, each week, and each month?
Shares, mentions, and retweets in volume
Goal 2: Driving Traffic To Website:
Increasing website traffic from social media channels may aid in increasing lead generation and sales conversion. Here, social analytics tools are helpful for determining the number of unique visits to your site and other important social data.
Possible KPIs and metrics are:
Number of site visits brought in through social media
Percentage of social media traffic total
Bounce rate (the proportion of visitors that visit then leave)
Goal 3: Getting leads
Greater leads equate to more sales possibilities. In addition, social media provides a mechanism to begin gathering basic lead information even though generating leads is normally done as part of a wider sales funnel process.
Possible KPIs and metrics are:
Customers’ contact information, such as email addresses
Downloads of information resources via links on social media
Taking part in social media activities like surveys or competitions
Goal 4: User Engagement
By tracking user interactions with your social media postings through activities like comments, likes, and shares, you can gauge how successfully your social media marketing is piquing users’ attention.
Possible KPIs and metrics are:
The percentage of people that interact with a post (post engagement rate)
How many users choose to share your material, or the share rate
Time-based engagement: the number of users who share your content over a predetermined amount of time.
Goal 5: Brand Reputation
Customers won’t purchase your products if they don’t trust your brand. Effective reputation management is crucial because social media makes it simpler than ever for people to express their opinions about your company, whether they are positive or negative.
Possible KPIs and metrics are:
How frequently are mentions of your brand made in social media posts?
What are people saying about your brand using pertinent hashtags connected to your good or service using hashtags?
What does the general user attitude about your brand look like? Good? Bad? Impartial?
Goal 6 : Tracking Your Mentions
This objective broadens mention tracking from clients to the media: Where does your brand appear in industry journals or among thought leaders (if it does so at all)?
Possible KPIs and metrics are:
How many people noticed your PR campaign
Inquiries from publications or industry leaders regarding your goods or services
Influencer coverage on social media
Goal 7 : Knowing your customer
The better, the more you know about your consumers. Your team may more effectively customize marketing and sales communications to your target audience by knowing what they’re searching for, what they want to avoid, and how they want businesses to treat them.
What types of postings do your consumers remark on?
What are their most frequent problem points? (From mentions and hashtags)
Their demands for brand response times and marketing materials
Goal 8 : Creating Conversation
In a sense, social media is social. This indicates that it is a venue for discourse and engagement, and the more your brand can participate in the conversation, the better for your business’s bottom line.
Possible KPIs and metrics are:
How many people are posting on your Facebook page or participating in your Twitter chats?
Number of people who log in per day to services like Slack
Number of social media reviews for your goods or services
Social networking is ever-evolving. Social media is taken into account when determining what consumer’s desire, how they engage with businesses, or what they say online. With the help of Zero Gravity Digital, businesses can better control their social media presence and the relationship between marketing impressions and total reach.